Frequently Asked Questions

Q: Where are your products made?

A: All our products are made in the U.S.A. in a certified WHO/GMO U.S. laboratory.

Q: What payments do you accept?

A: We accept all major credit cards (Visa, Visa Electron, Master Card etc.). We don’t accept any other form of other payment (like Western Union, Paypal and etc.)

Q: Do you accept phone orders?

A: We don’t accept phone orders. All orders are placed online. If you have questions about a bulk order or any other inquiries send us an email, we will respond within 24 hours.

Q: I didn’t receive a tracking number?

A: Please check your spam or junk folder as an automated email is sent as soon as the shipment leaves the warehouse. If you still can’t find the tracking number send us an email.

Q: I have questions regarding peptide characteristics or use?

A: We are a seller of pure high-grade peptides and we can’t answer questions or give advice on these products. All products on this site are strictly for research purposes only and not for human consumption. We reserve the right to deny a sale to any person, company, or entity we feel may be using these products for anything other than their stated use (research and laboratory purposes) and questions about characteristics or use will be ignored.

Q: Do you sell solvents like bacteriostatic water or acetic acid?

A: Absolutely not. We do not and will not in the future sell any solvent solution or laboratory tools.

Q: Can you ship my products without labels?

A: We are required by law to make all labels and warnings visible.